Privacy Policy
Last Updated: February 27, 2026 This Privacy Policy describes how we collect, use, and protect your information when you interact with our website and services. Our services are designed for U.S. business clients, such as medical spas and plastic surgery clinics, and are not intended for direct consumer use.
Information We Collect a. Business Information: Clinic name, contact details, billing information, and account credentials. b. Communication Data: SMS messages sent and received, call metadata (timestamps, phone numbers, duration), and appointment booking information. c. Website Usage Data: IP address, browser type, device information, cookies, and analytics data.
How We Use Information We use information to provide and operate our services, facilitate SMS communications, improve system performance, provide customer support, and comply with legal obligations. We do not sell personal data.
SMS & Communication Consent
Clients are required to obtain all necessary consents from patients before sending SMS messages. Message frequency may vary, and standard message and data rates may apply. Users may opt out at any time by replying STOP to any message or request support by replying HELP.
Data Sharing Information may be shared with hosting providers, telecommunications providers (such as SMS delivery services), analytics providers, and legal authorities when required by law. We do not sell or rent personal data.
Data Retention We retain data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Data Security & HIPAA
We employ reasonable administrative, technical, and physical safeguards to protect information. However, no security system can guarantee absolute security.
HIPAA Considerations: We are not a healthcare provider. It is the responsibility of clients to determine HIPAA applicability and to request a Business Associate Agreement (BAA) where required. We do not make any statement of HIPAA compliance beyond applicable contractual obligations.
Cookies & Tracking We employ cookies for analytics and performance improvements. You may disable cookies through your browser settings, though this may affect some site functionalities.
User Rights & Children’s Privacy
User Rights: Users may request access, correction, or deletion of their information, subject to legal restrictions.
Children’s Privacy: Our services are not intended for individuals under the age of 18.
Changes to This Policy: Updates to this Privacy Policy may be made at any time. Continued use of our services constitutes acceptance of any changes.
Contact Information
For privacy-related inquiries, please contact: ben@corvidan.com
We encourage you to contact us with any questions or concerns regarding this Privacy Policy or our data practices.